Getting Assistance in the Computer Learning Center

The learning center is maintained and managed by faculty who can assist the students with their assignments, projects or general computer questions. We are available to assist students enrolled in any of our computer courses. We are located on the second floor of building B, room B225.

Student Accounts

Your account default username and password is your Banner ID including the capital 'N'. ( ie. N00012345 )

We strongly recommend that you change your password after logging on for the first time. To change your password, after windows boots up, hold down the CTRL-ALT-DEL keys and choose change password.

If you forget your account or password, you must fill out form and your password will be reset to your Banner ID number. You will not lose any information stored on your J drive during this process.

If you are visit the computer learning center, please keep the following in mind when seeking assistance: Programming:

• Sitting down at the computer, opening the compiler and typing is not the way to approach a programming assignment. When asking for assistance, please have some pseudo code or an outline written out so T.A. may see your approach to the problem and better help you.
• Please read the compiler error messages and attempt to correct your code before calling a T.A. We have no problem helping you with syntax error messages, but it is best to learn from your mistakes.

Good Practices

• Please bring your textbook, notes, and assignments. Your notes will assist a T.A. when trying to understand your questions, and provide a reference when seeking a solution to your problem.
• Take some time to read your notes or the assignment, jot down some questions you many have or areas you do not understand.
• Cell phones: Please turn off or put your cell phone on vibrate. If you do receive a call, take the call outside the lab, it might disturb others. Also, when working with a T.A., interruptions disturb both of you, so answering a call will give the appearance of being rude. Please take this into consideration.
• Most computer applications have a Help feature, which actually has a lot of information. You will notice at time the TA's use the Help feature; no one can remember everything. Try to do what you can before asking, but remember we can even help you on using the Help feature.
• Although going over your assignment and discussing approaches to the problem with other students is encouraged, if you choose to get your assignment done by using a completed one from someone else, do not expect help from a T.A.; ask the person you got it from.
• Food and drinks are not permitted in the learning centers; all it takes is one accident to destroy the equipment.
• Printing assignments and homework is allowed, printing anything at all is NOT.